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The Pet Care Services Association is directed by an 11-member Board of Directors who set policy and monitor it through the means of Policy Governance.
| 2010 Board of Directors |
 | Susan Briggs, CKO, Chief Governance Officer Urban Tails, LLC Houston, TX Phone: (713) 658-0900 Email: susan@urbantails.cc |
 | Gretchen Meienburg, CKO, Vice-CGO Pampered Pet Bed and Biscuit, VFA Napoleon, OH Phone: (419) 592-7387 Email: petkeeper@ppbandb.com |
 | Polly Thiel, CKO, Secretary PetSmart PetsHotel Carlisle, IA Phone: Not Available Email: pollyt9@mchsi.com |
 | Lori Cawood, CKO, Director Canine Classic's Spa & Resort Bloomington, IL Phone: (309) 829-5023 Email: canine_classics@yahoo.com |
| Laura Else, CKO, Director Pet Nanny's Place Juneau, AK Phone: (907) 780-5450 Email: petnannysplace@gmail.com |
 | Courtney Emken, CKO, Director DogBoy's Dog Ranch Pflugerville, TX Phone: (512) 251-7600 Email: doggirl@dogboys.com |
 | Emerson Hughes, CKO, Director Holiday Barn Pet Resorts Glen Allen, VA Phone: (804) 672-7295 Email: ehughes@holidaybarn.com |
 | Carolyn Millar, CKO, Director Carden's Country Club for Pets, VFA Bangor, ME Phone: (207) 942-2161 Email: cmillar854@aol.com |
 | Howard Nestell, III, CKO, Director Elaine's Pet Resorts Madera, CA Phone: (559) 432-5959 Email: howard@elainespetresorts.com |
 | Joan Nieman, Director Best Friends Pet Care, Inc. Norwalk, CT Phone: (203) 750-5209 Email: jnieman@bestfriends.net |
 | Richard Schutt, CKO, Director Tenaker Pet Care Center, Inc., VFA Aurora, CO Phone: (303) 344-0600 Email: abkaregion7@hotmail.com |
 | Grace Woodford, CKO, Director The Dog House Kennel & Grooming Inc., VFA Newnan, GA Phone: (770) 253-7234 Email: doghousekennel@gmail.com |
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