Pet Care Services Association

ForeverLawn
Home
Members Only
Evacuation Assistance
Pet Services
Find a Pet Care Facility
Selecting a Pet Care Facility
Ethics/Bill of Rights
Industry Stds/Practices
Board of Directors
PCSA Meeting & Expo
PCSA Basic Training
One-Day Meetings
Classifieds
Join Us!
Partners
Accreditation
Education
Store
Calendar
Surveys
Industry Suppliers
Networking
Your Pet's Health
Featured Member
Media
National Publications
Staff Profiles
Contact Us
FAQ

Board of Directors
Members Code of Ethics
Boarderline Online
Past Features
Bulletin Board
Member Resources
PSJ Online
Renew Your Membership
Update Your Profile

Schedule of Events

Saturday, March 14, 2009

12:00 PM - 5:00 PM Early Sign-In

Sunday, March 15, 2009

7:00 AM - 8:00 AM Sign-In
8:00 AM - 8:30 AM Joseph Lyman, CEO, PCSA
Welcome
8:30 AM - 10:00 AM Nancy Webb, Wells Fargo
Al Locker, Jr., Turnkey, Inc.
Understanding Pet Services and Your Market
PCSA will overview the current state of the pet services industry and provide attendees with information about how to determine whether your market is over or under-serviced.
10:00 AM - 10:30 PM Break
10:30 AM - 12:00 PM Jaime Van Wye, KennelStart
How to Build or Buy a New Facility
Listen as Jaime provides the audience with options of how best to start a pet services facility, including buying a franchise.
12:00 PM - 1:00 PM Lunch*
1:00 PM - 2:30 PM Nancy Webb, Wells Fargo
Road Map: Writing an Effective Business Plan
This presentation guides the attendee at start-up and early stage companies to prepare customized business plan documents for presentation to lenders and investors.
2:30 PM - 3:00 PM Break
3:00 PM - 4:30 PM Susan Briggs, CKO, Urban Tails, LLC
Making Your Pet Facility Vision a Reality
This session introduces attendees to obstacles to pet care facilities ownership, including facility regulations, space and staff requirements and financial challenges.
4:30 PM - 5:30 PM Executive Forum
Attend this wrap-up with industry leaders as they recap the issues discussed that day.
6:00 PM - 7:30 PM Welcome Reception
Sponsored by Best in Show Consulting
Attend the welcome reception to network with industry leaders and professionals.

Monday, March 16, 2009

8:30 AM - 10:00 AM Nancy Webb, Wells Fargo
Financing Your Pet Services Facility
Funding your facility is a vital step in ensuring that you have the necessary backing to operate your facility properly.
10:00 AM - 10:30 AM Break
10:30 AM - 12:00 PM Dr. Christine Merle, DVM, Brakke Consulting, Inc.
Developing a Health Protocol
Pets are the life-blood of your operation. Learn from Dr. Merle how to properly care for your biggest customers.
12:00 PM - 1:00 PM Lunch*
1:00 PM - 2:30 PM Robin Bennett, CPDT, All About Dog Daycare
All about Dog Daycare
This presentation is a virtual operations manual for dog daycare providers and start-ups. This session is a roadmap to doggie daycare success which incorporates industry standards recommended by PCSA.
2:30 PM - 3:00 PM Break
3:00 PM - 4:30 PM Susan Briggs, CKO, Urban Tails, LLC
Determining Which Pet Services to Provide
Susan will discuss what services are being offered around the country and their return on investment.
4:30 PM - 5:30 PM Executive Forum
Attend this wrap-up with industry leaders as they recap the issues discussed that day.

Tuesday, March 17, 2009

8:30 AM - 10:00 AM Joanne Morris, CKO, Morris Animal Inn
Patty Segal, CKO, Morris Animal Inn
Recruiting, Developing and Retaining Staff
Learn the steps to hiring and retaining a world-class staff.
10:00 AM - 10:30 AM Break in Expo Hall
10:30 AM - 12:00 PM Dr. Christine Merle, DVM
Extreme Client Service
Actions speak louder than words! Examples of how you can make the difference in your client and their pet's experiences.
12:00 PM - 1:00 PM Lunch in Expo Hall*
1:00 PM - 2:30 PM Joe Zuccarello, MBA, Cosmos Corporation/Tropiclean
The Four Primary Functions of Effective Management
This session addresses issues such as the types of planning, leadership styles, control functions and organizational structure efforts needed to operate as a successful company.
2:30 PM - 3:00 PM Break in Expo Hall
3:00 PM - 4:30 PM Robin Bennett, CPDT, All About Dog Daycare
Dog Training Workshop
4:30 PM - 5:30 PM Executive Forum
Attend this wrap-up with industry leaders as they recap the issues discussed that day.
5:30 PM - 8:00 PM Reception in Expo Hall

Wednesday, March 18, 2009

8:30 AM - 10:00 AM Facility Owners' Feedback on Pet Facility Design
Established industry professionals provide the audience with feedback of the do’s and don’t of facility design.
10:00 AM - 10:30 AM Break in Expo Hall
10:20 AM - 12:00 PM Rick Bacon, AIA, Bacon Group, Inc.
Design Decisions and Material Selection
This presentation will define what is included in the construction documents. You will learn how a floor plan is created, how the cost triangle affects your material selection, the importance of your electrical, plumbing and mechanical systems and how they relate to acoustical design.
12:00 PM - 1:00 PM Lunch in Expo Hall*
1:00 PM - 2:30 PM Al Locker, Jr., Turnkey, Inc.
Pet Care Facilities Design/Construction
This presentation gives the attendee a basic understanding of the construction process and specific issues that affect a pet care facility.
2:30 PM - 3:00 PM Break
3:00 PM - 4:30 PM C. Scott Learned, PE, Design Learned, Inc.
Building Systems Engineering for Pet Service Facilities
Attend this session to learn about the design of waste removal and sanitary separation, kenneling selection and its effect of plumbing and the importance of fresh air proportions.
5:00 PM - 8:00 PM Reception in Expo Hall

*Lunch provided.

Schedule subject to alteration.


Pet Care Services Association
1702 E. Pikes Peak Ave.
Colorado Springs, CO 80909
Tel: (877) 570-7788
Fax: (719) 667-0116
Email: webmaster@PetCareServices.org
Web Form: Contact Us Online
Home · Evacuation Assistance · Pet Services · Find a Pet Care Facility · Selecting a Pet Care Facility · Ethics/Bill of Rights · Industry Stds/Practices · Board of Directors
PCSA Meeting & Expo · PCSA Basic Training · One-Day Meetings · Classifieds · Join Us! · Partners · Accreditation
Education · Store · Calendar · Surveys · Industry Suppliers · Networking · Your Pet's Health
Featured Member · Media · National Publications · Staff Profiles · Contact Us · FAQ · Board of Directors
Members Code of Ethics · Boarderline Online · Past Features · Bulletin Board · Member Resources · PSJ Online · Renew Your Membership
Update Your Profile
© 2009 Pet Care Services Association. All rights reserved.
Programming by Ricochet Interactive. Design by blue sky designs.